To track your order, simply click on the “My Orders” tab from any page on the website in the upper right corner of the website under the "My Account" section.


You will receive your tracking number as soon as your order has shipped. Please allow 1 – 4 days for the tracking information to show.


We provide international delivery worldwide with an online tracking number. Orders can be tracked through USPS, UPS, FedEX, DHL GLOBAL MAIL and then through your local post office website (for example Royal Mail for the UK, La Poste for France...).


We provide international delivery worldwide with an online tracking number to make sure you receive your package.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us.

In some rare case, the tracking information may not updated but you will still receive your order.


Do note that we are always here to help you. If you have any question(s) or concern(s), please send us an email at help@madamglam.com and we will get back to you as fast as we can.


Please note that Madam Glam is not responsible for the package after the tracking information shows it was successfully delivered to destination. If for some reason you did not receive it, we advise you to contact the shipping carrier for clarification